Advanced Natural Moonee Ponds — Spa in Moonee Ponds

Reviews of Advanced Natural Moonee Ponds

• Landon

  Added 2016.06.03

  This is the worst business I have ever dealt with. The staff were unhelpful and treated me with a complete lack of respect.
• Alexis

  Added 2016.01.19

  Beautiful place, Top quality. The staff were very helpful. When I went their I met Lena who was very nice and helped me a lot.
• Abigail

  Added 2015.05.06

  One hour facial was over in 40 minutes , didnt include any massage and the lady was just concerned about advertising their products rather than deliver the exhorbitantly priced facial. Absolute waste of money. Very disappointed.
• Olivia

  Added 2015.04.12

  Bernie and Lena always do such a fantastic job. Can't speak highly enough of the service at Advanced Natural!
• Jake

  Added 2013.11.03

  I have been suffering from an illness and decided to purchase a Groupon voucher for a spa treatment to cheer myself up. I called Advanced Natural and confirmed they could fit me in that day and there would be no more to pay. They confirmed this so I purchased the voucher for $59. Upon arrival, they told me I had to pay an additional $5.50. Unfortunately I had left my wallet at home, so I offered to transfer the money using my phone, pay by PayPal, pay straight afterwards or even pay twice to ensure I got the treatment. They would not accept any of these options and refused to treat me at all despite the fact I had already paid $59. I was quite upset and ended up crying in the store. What was supposed to be a relaxing experience turned into a nightmare. The manager accused me of causing drama and threatened to call security. I left the salon feeling distressed and completely disrespected.
• Nathaniel

  Added 2013.06.29

  Thankfully Groupon agreed to refund my money, but I certainly will not be going back.